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A
Cultural Reading of the Program Evaluation Standards, 2nd
edition
American Evaluation Association
Diversity Committee
Cultural Reading Task Force
EXECUTIVE
SUMMARY
Our
Work.
Following the 2002 annual meeting, the Diversity Committee of the American
Evaluation Association formed a Task Force to review the Program
Evaluation Standards of the Joint Committee—inclusive of Standards,
Overview, Guidelines, Common Errors, Illustrative Case Descriptions,
Illustrative Case Analyses, and Supporting Documentation—to assess how
cultural content was addressed in the second edition. We approached culture
broadly, inclusive of race, ethnicity, gender, age, sexual orientation,
social class, disability, language, and educational level or disciplinary
background. We considered both individual characteristics and those of a
group or collective (e.g., community or organizational culture). Though we
initially conceived of the cultural reading as an internal conversation to
educate ourselves, we believe that our observations and concerns are
responsive to the Joint Committee’s call for input, and we offer them
respectfully for consideration in revising the Program Evaluation
Standards.
To
make our process visible and to maximize the usefulness of our work to
different audiences, we have synthesized our reading in multiple formats,
at varying levels of detail. These are:
- Executive
Summary:
Narrative summary, including overview of recommended corrective
actions.
- Priority
Recommendations:
Important corrective actions summarized for all standards, matrix
format.
- Standards
Overview by Categories:
Summarizes the relevance to cultural competence, current strengths,
concerns or limitations, and recommendations for standards by major
category—Utility, Feasibility, Propriety and Accuracy, matrix
format.
- Summary
of Utility Standards:
Summarizes the relevance to cultural competence, current strengths,
concerns or limitations, and recommendations for each of the Utility
standards, matrix format.
- Summary
of Feasibility Standards:
Summarizes the relevance to cultural competence, current strengths,
concerns or limitations, and recommendations for each of the
Feasibility standards, matrix format.
- Summary
of Propriety Standards:
Summarizes the relevance to cultural competence, current strengths,
concerns or limitations, and recommendations for each of the Propriety
standards, matrix format.
- Summary
of Accuracy Standards:
Summarizes the relevance to cultural competence, current strengths,
concerns or limitations, and recommendations for each of the Accuracy
standards, matrix format.
- A
Cultural Reading of the Program Evaluation Standards
(2nd ed.): Narrative discussion among readers
of each of the thirty standards, inclusive of Overview, Guidelines and
Common Errors, Case Illustrations and Analyses, and suggestions for Supporting
Documentation.
Overall
Observations with Respect to Culture.
In reviewing the second edition of the Program Evaluation Standards,
we find scant attention to both cultural context overall and specific
dimensions of human diversity. In addition to missed opportunities to
infuse appropriate cultural considerations in the Standards, there
are a number of entries that are culturally inappropriate or offensive by
virtue of language or content. We appreciate that much of this
language/content originated over two decades ago, and we applaud the Joint
Committee’s intent to bring the Standards up to the current level
of culturally competent professional practice. We encourage the Joint
Committee to reflect on these concerns and take the following actions in
rewriting the Program Evaluation Standards:
Provide for increased cultural sensitivity.
- Correct
dated (and by current usage, insulting) language with respect to
cultural diversity, and update cultural examples with current
research.
- Avoid
taking a deficit approach in addressing culture—e.g., treating it as
a barrier or a handicap. Include examples of ways in which culture
strengthens and enriches evaluation.
- Either
remove racist (e.g., U2), sexist (e.g., A3) and ageist (e.g., U4)
illustrative cases or include explicit critique of racism, sexism, and
ageism in the case analyses.
- Update
the Standards for congruence with the Health Insurance
Portability and Accountability Act (HIPAA), the Americans with
Disabilities Act (ADA), and other legislation related to human rights
and cultural diversity.
Strengthen references to cultural competence to
illustrate its centrality to quality practice.
- Discuss
the standards in relation to the entire process of evaluation,
including assumptions made early on. Culture infuses the entire
evaluation process; however, many of the standards focus on the end
stages of interpreting and communicating findings.
- Use
the Overview as an opportunity to highlight the relevance of the
standard to cultural context and to complex issues of public good.
Avoid restrictive language that narrows the scope of the standard.
- Add
more descriptive content on cultural context to the case
illustrations. Lack of content sends an implicit message that it is
not necessary to understand cultural context to practice evaluation
well.
- Expand
core principles of reliability and validity beyond narrow measurement
concerns, incorporating current theory and research and addressing
multicultural perspectives.
- Include
explicit attention to cultural critique in the analyses of the case
illustrations, raising questions, noticing omissions or concerns, and
commenting on the use of the standard from a cultural perspective.
- Give
greater attention to cultural diversity in operationalizing Guidelines
and Common Errors, seeking to broaden the dimensions of cultural
diversity that are illustrated or addressed, as well as incorporating
cultural content more consistently.
- Expand
the focus of the Standards beyond micro issues to consider
mezzo (organizational) and macro (societal) issues as well, making
them more relevant to issues of social justice, public good and other
community/social concerns.
- Add
a standard on evaluator self-reflection. Self-awareness is a central
component of cultural competence and a basic element of responsible
professional practice.
- Add
a standard on time and timing—a complex issue of great relevance to
cultural competence and one that extends far beyond dissemination of
results.
- Add
a separate standard on sampling so that issues of cultural diversity
can be explored and discussed.
Avoid tacitly diminishing cultural competence by
overemphasizing preordinate and traditional designs.
- Move
away from the current assumption that evaluation designs are
preordinate, and give more balanced attention to emergent designs.
Because emergent designs are increasingly visible in culturally
responsive models of practice, to omit attention to them creates
cultural as well as epistemological bias.
- Avoid
overly detailed prescriptions that imply a single (majority) approach
to implementing a standard. Instead, raise issues important to
consider in selecting contextually appropriate strategies.
- Insure
even-handed treatment of multiple epistemological and methodological
perspectives, including but not limited to those that are grounded in
cultural standpoints. The Standards should strive to be
relevant to the practice of evaluation under all models.
- Notice
how the Standards position the evaluator in relation to the
client and other stakeholders—especially consumers. Standards should
be even-handed with respect to evaluator role and privilege so that
they apply equally across evaluation models.
This document is a product of the Cultural Reading Task Force of the AEA
Diversity Committee. It was approved by the Diversity Committee on
September 28, 2004 and by the AEA Board of Directors, November 3, 2004. We
appreciate thoughtful review of these points and we welcome dialogue and
discussion. Comments may be addressed to the Chair of the Diversity
Committee, Dr. Melvin E. Hall, the Chair-Elect of the Diversity Committee,
Dr. Joan LaFrance, or the Chair of the Cultural Reading Task Force, Dr.
Karen E. Kirkhart.
November 3, 2004
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