eStudy 089: Introduction to Stakeholder Engagement for Complex Contexts
eStudy 089: Introduction to Stakeholder Engagement for Complex Contexts

eStudy 089: Introduction to Stakeholder Engagement for Complex Contexts


Juna Z. Snow, Ph.D., Principal, Innovated Consulting, LLC Adjunct Assistant Professor, University of Illinois at Urbana-Champaign
Michael A Harnar, Ph.D., Assistant Professor, Western Michigan University & Senior Evaluation Specialist, Innovated Consulting, LLC


Evaluators work with context-laden programs, and stakeholders reflect the dimensions of those contexts. Engaging stakeholders is not simply a choice of method, it is methodological–grounded in paradigms that guide how an evaluation is designed and implemented. Useful and impactful stakeholder engagement is purposive and informed by a participatory stance on learning and knowledge creation. A reflexive practitioner knows that buy-in, involvement, and engagement are all dimensions defined by a complex context within which the evaluation is implemented.  This webinar will share tools and strategies used by evaluation practitioners when engaging stakeholders, particularly with application in contexts that exercise evaluator competencies, such as cultural responsiveness and reflexivity.

Learning Outcomes:

List examples of tools for stakeholder engagement.
Explain value of engaging stakeholders in a program or project evaluation.
Relate stakeholder engagement strategies to participant's own evaluation practice.
Describe potential challenges to engaging stakeholders when working in complex contexts.

Primary Audience:

Evaluators working across various contexts or locations, particularly complex or challenging, who endeavor to hone their evaluator competencies by including stakeholder engagement in their evaluation practice. This is an intermediate course, intended for evaluators with real-world experience and an awareness of Stakeholder Engagement as a concept/topic, yet little or no experience utilizing Stakeholder Engagement strategies.

Dates an Sessions:

June 5, 12:00-1:30pm (EST)

June 7, 12:00-1:30pm (EST)


Juna Z. Snow, Ph.D., is Principal of InnovatEd Consulting, LLC, which focuses on innovation development, education and evaluation, and is on faculty at University of Illinois at Urbana-Champaign. Dr. Snow previously served on faculty at Boston University and as a Senior Evaluation Specialist at the University of California, Berkeley. Dr. Snow has designed and taught classroom, online, and hybrid courses on multiple subjects including curriculum design, instructional technology, program planning, and program evaluation. With more than 20 years of education experience, Dr. Snow has worked closely with stakeholders across sectors and in various contexts on change efforts that strive to innovate or improve programs. Juna earned her doctorate in Education with a Program Evaluation specialization from University of Illinois at Urbana-Champaign.

 Michael A. Harnar, Ph.D., is an Assistant Professor in the Interdisciplinary PhD in Evaluation program at Western Michigan University, a Senior Evaluation Specialist with InnovatEd Consulting, LLC, an adjunct faculty member at Saybrook University, and the owner of Pointed Arrows Evaluation & Research Consulting. With more than 15 years of experience supporting complex program and change management initiatives, Dr. Harnar is an accomplished process and capacity-building consultant and evaluation practitioner with an emphasis on visioning, outcomes definition, and measurement. In 2011, Michael served on a distinguished team that received the Outstanding Evaluation Award from the American Evaluation Association. Michael earned his doctorate in Psychology with a specialization in Evaluation and Applied Research Methods from Claremont Graduate University.

Facilitation Experience:

Michael and Juna have designed and delivered courses and workshops in online and classroom settings for various universities and also professional associations on the evaluation-related topics including program planning, program evaluation basics, qualitative methods, and logic modeling.


Student Member Price- $40
Member Price- $75
Student Non-Member Price- $55
Non-Member Price- $100