|
Session Title: Assessing Strategic Alignment of Learning in Organizations Where Profits are Not the Bottom Line
|
|
Panel Session 720 to be held in Preston Room on Saturday, November 10, 9:35 AM to 10:20 AM
|
|
Sponsored by the Organizational Learning and Evaluation Capacity Building TIG
|
| Chair(s): |
| Marlaine Lockheed,
Independent Consultant,
mlockheed@verizon.net
|
| Abstract:
This panel will discuss the needs for assessing the strategic alignment of knowledge and learning to broader organization goals, their challenges, and the methodologies for such assessments. Several World Bank evaluations will be discussed to illustrate the case of strategic learning assessments in large decentralized organizations whose results can't be measured on their bottom line.
|
|
The Challenges of Assessing the Alignment of Knowledge and Learning with Strategic Priorities
|
| Dawn Roberts,
Independent Consultant,
dawn.roberts@starpower.net
|
|
Dawn Roberts has conducted an independent review of the World Bank Group's staff learning framework and evaluated learning programs provided by the Bank's professional and technical networks. She has an in-depth understanding of the processes used by large decentralized organizations to align learning with business objectives or strategic priorities and the inherent challenges of trying to measure such alignment. Drawing on specific examples from her studies, Ms. Roberts will frame the major issues related to evaluating whether knowledge and learning initiatives support the strategic direction of an organization. Ideally, such evaluations can rely on the organization having a planning process to identify and build consensus around knowledge and learning priorities vis-à-vis business needs, a data management system to track learning activities and participation, and protocols for monitoring whether activities and products are delivered as planned. The presentation will discuss the implications for evaluations when these conditions are imperfectly met.
|
|
|
Assessing the Triangular Relation between Business Needs, Learning Opportunities, Learning Consumption
|
| Violaine Le Rouzic,
World Bank,
vlerouzic@worldbank.org
|
| Marlaine Lockheed,
Independent Consultant,
mlockheed@verizon.net
|
| Maurya West Meiers,
World Bank,
mwestmeiers@worldbank.org
|
|
Violaine Le Rouzic will discuss the method by which the World Bank Institute Evaluation Group assessed the strategic alignment of the knowledge and learning opportunities offered to World Bank staff with the organization's business priorities. The presentation will explain the triangular alignment assessment between 1) business priorities/performance gaps, 2) the learning plans and opportunities provided to respond to the needs, and 3) the strategic use of these learning opportunities. Ms. Le Rouzic, a senior evaluation officer at the World Bank, has an extensive experience in assessing learning in capacity building organizations that can't measure their results based on their bottom line. She led the study presented. She also developed several evaluation toolkits to measure perceived and actual learning. Recently, she co-authored "Advancing a Reporting and Results Framework for the World Bank's External Training."
| |