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Translating an Organizational Evaluation Policy Across Different Program Settings: The Institute for Community Health Experience
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| Presenter(s):
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| Emily Chiasson,
Institute for Community Health,
echiasson@challiance.org
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| Elisa Friedman,
Institute for Community Health,
efriedman@challiance.org
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| Abstract:
The Institute for Community Health (ICH) is a community-based evaluation and research institute embedded within a health care system. Given this setting, ICH serves as the evaluator for many clinic and community-based health programs. ICH has its own policies on how it approaches and conducts evaluation, which include using a participatory, collaborative approach. However, the programs that ICH is asked to evaluate may have their own, different evaluation policies. This presentation will look at two case studies and examine how ICH’s policies can play out in very different ways depending on the setting of the program being evaluated and its evaluation policies. We will discuss what we do when there is a conflict between our organizational approach and that of the program we are evaluating; how their policies influence our approach; and how we may need to modify our approach to meet the needs of different settings.
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Developing a Program Evaluation Policy: Monterey County Health Department Case Study
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| Presenter(s):
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| Patricia Zerounian,
Monterey County Health Department,
zerounianp@co.monterey.ca.us
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| Beverly Tremain,
Public Health Consulting LLC,
btremain@publichealthconsulting.net
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| Hugh Stallworth,
Monterey County Health Department,
stallworthh@co.monterey.ca.us
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| Krista Hanni,
Monterey County Health Department,
hannikd@co.monterey.ca.us
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| Abstract:
There is a need for a stronger evaluation culture to assure that local health programs effectively and efficiently achieve their intended outcomes. Recognizing this need, in 2006 Monterey County Health Department (California) initiated a process to develop a program evaluation policy and implementation guide for use by program managers across eight departmental divisions. The process consisted of conducting interviews with division chiefs to determine needs and concerns, examining literature to identify appropriate evaluation focus and core values, and analyzing two feasible evaluation approaches via a weighted scoring of stakeholder and resource impacts. Drawing on utilization-focused, participatory, and real-world evaluation methods, the resulting policy and 12-step implementation guide were adopted for use in 2007. The guide includes evaluation planning templates and completed examples. It can be used to design new health programs using logic modeling or evaluate existing health programs by establishing baselines and progress toward intended outcomes.
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A Framework for the Internal Evaluation of a Centre of Excellence: Making Evaluative Inquiry A Reality
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| Presenter(s):
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| Evangeline Danseco,
Center of Excellence for Child and Youth Mental Health,
edanseco@cheo.on.ca
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| Amy Boudreau,
Center of Excellence for Child and Youth Mental Health,
aboudreau@cheo.on.ca
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| Kristen Keilty,
Center of Excellence for Child and Youth Mental Health,
kkeilty@cheo.on.ca
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| Ian Manion,
Center of Excellence for Child and Youth Mental Health,
imanion@cheo.on.ca
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| Susan Kasprzak,
Center of Excellence for Child and Youth Mental Health,
skasprzak@cheo.on.ca
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| Abstract:
The Centre of Excellence for Child and Youth Mental Health was established in 2004 in Ontario, Canada to promote integration and evidence-based care through knowledge exchange, partnership facilitation and the development of evaluation capacity. In addition to providing funding provincially for research, education/training and evaluation, the Centre also forms and maintains linkages with national and international partners and projects. The conceptual approach for the Centre’s evaluation framework was informed by theoretical and empirical work in evaluation, knowledge transfer and utilization, quality improvement, organizational learning and systems change. Twenty-four indicators were identified, developed and integrated into program management and information systems, to monitor progress in meeting strategic goals and priority action areas. Quantitative surveys were used to assess outcomes with qualitatively oriented measures added where appropriate to provide more in-depth information and to document unforeseen and evolving results. The presentation will discuss how evaluative inquiry is fostered in the Centre’s programs.
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