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Session Title: Case Studies in Evaluation: United States Federal Agencies - Part 1
Multipaper Session 520 to be held in Mineral Hall Section A on Friday, Nov 7, 9:15 AM to 10:45 AM
Sponsored by the Government Evaluation TIG
Chair(s):
Joyce Keller,  St Edward's University,  joycek@stedwards.edu
Discussant(s):
Joyce Keller,  St Edward's University,  joycek@stedwards.edu
Improving Outcomes in Learning at the Defense Language Institute – How Program Evaluation is Contributing to the Increased Language Proficiency of Military Linguists
Presenter(s):
Melody Wall,  Defense Language Institute,  melody.wall@us.army.mil
Abstract: The Defense Language Institute Foreign Language Center annually hosts thousands of military members from all service branches learning more than 20 languages. The Institute has over the last several years implemented a robust plan consisting of numerous initiatives designed to improve the quality of learning, with almost $362 million of funding provided to support them. An effort of this size demands a vigorous evaluation plan to ensure that resources are being well spent. A team of evaluators is currently working at the Institute to accomplish this goal. The team has successfully used the participatory evaluation approach to enlist the interest and support of stakeholders, and has seen both formal and informal successes. This presentation will provide an overview of the participatory process at DLIFLC, the reactions to this approach from work groups, and how outcomes and behaviors have changed and improved as a result of the evaluation process.
The International Visitor Leadership Program (IVLP) Participants’ Perceptions of the Program: An Examination of the Influence of Major Events Covered By the Media on Program Evaluations and Assessments
Presenter(s):
Steven Gaither,  United States Department of State,  gaithersa@state.gov
Abstract: This paper examines the impact of media covered, world events on assessments and performance measurement in evaluations of Public Diplomacy (PD) programs. Using multiple regression and hierarchal linear modeling (HLM) the paper investigate the relationship between world events covered by the media and participant’s assessments of a frequently given PD program.
Evaluation Capacity Building Through Evaluating a Federal Leadership Development Program: Lessons Learned
Presenter(s):
Anna Dor,  United States Department of Homeland Security,  anna.dor@cgu.edu
Abstract: The pressure to retain quality workforce, has lead many federal agencies to focus on ways to develop the future leaders of the federal government. Over the next 10 years, 60% of people in the Federal workforce will be eligible to retire. More than likely, 40% of these individuals will retire when they are first eligible. Federal agencies are wondering if they are ready to fill if the leadership gap. I will describe a case study of a federal agency, the Federal Executive Board of Greater Los Angeles and its quest to maximize evaluation use and build evaluation capacity of its Leadership Associates Program. I will outline the benefits and lessons learned from the evaluation of the program. In my paper I outline lessons learned through practice, evaluation utilization and the potential establishment of evaluation policy with the Federal Executive Board.

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