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Using a Participatory Approach to Develop a Health Communication Intervention in Three Languages for People With Limited Literacy, and Seniors and People With Disabilities on Medicaid
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| Presenter(s):
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| Carrie Graham, University of California Berkeley, clgraham@berkeley.edu
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| Beccah Rothschild, University of California Berkeley, beccah_rothschild@berkeley.edu
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| Linda Neuhauser, University of California Berkeley, lindan@berkeley.edu
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| Susan Ivey, University of California Berkeley, sivey@berkeley.edu
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| Susana Konishi, University of California Berkeley, susanamk@berkeley.edu
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| Abstract:
Researchers at UC Berkeley used multi-phased participatory research to develop a guidebook for seniors and people with disabilities on Medi-Cal (California's Medicaid program). The guidebook, called 'What are my Medi-Cal choices?' was developed in three languages, English, Spanish and Chinese. Input on the content and format of the guidebook was collected from both beneficiaries and professionals through five different formative evaluation methodologies. Beneficiaries participated in in-depth interviews, focus groups and usability tests. Professionals who serve Medi-Cal beneficiaries participated in key informant telephone interviews and an advisory group. Developing effective communication materials for vulnerable populations can be challenging. There is no one 'formula'. Each design must be customized to fit the project goals and resources. For this project, participatory methods were extensive in order to develop effective communication for a population of seniors and persons with disabilities who have high levels of limited health literacy and limited English proficiency.
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Using a Mixed Methods Evaluation Design to Improve Utility
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| Presenter(s):
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| Glenn Landers, Georgia State University, glanders@gsu.edu
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| Abstract:
Aging and Disability Resources Centers (ADRC) are promoted by the Centers for Medicare and Medicaid Services and the Administration on Aging as models that make the long term service system more person-centered and consumer-directed, make it easier for people with disabilities of all ages to access information about home and community-based alternatives to institutional services, and support people of all income levels to live independently in their communities. ADRCs currently exist in 43 states.
This study used a mixed methods evaluation design to achieve three main objectives: 1. Evaluate the implementation of three ADRC beta sites against the goals of the national ADRC program. 2. Evaluate the knowledge outcomes of ADRC stakeholders participating in a one-day workshop designed to increase interaction with regional ADRCs. 3. Evaluate the fiscal impact of ADRCs on the provision of institutional and community based long-term care.
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