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In a 90 minute Roundtable session, the first rotation uses the first 45 minutes and the second rotation uses the last 45 minutes.
Roundtable Rotation I: Sharing Lessons Learned In Implementing State Outcomes Systems for Alcohol, Drug Abuse, and Mental Health Services
Roundtable Presentation 128 to be held in Suwannee 19 on Wednesday, Nov 11, 4:30 PM to 6:00 PM
Sponsored by the Alcohol, Drug Abuse, and Mental Health TIG
Presenter(s):
Diana Seybolt, University of Maryland Baltimore, dseybolt@psych.umaryland.edu
Margaret Cawley, National Development and Research Institutes Inc, cawley@ndri-nc.org
Abstract: Each of the presenters has been involved in the development and use of a state outcomes system (Maryland Outcomes Measurement System [OMS] and North Carolina's Treatment Outcomes and Program Performance System [NC-TOPPS] respectively). Each will provide a brief presentation regarding their system and contextual influences which have affected system development and use. Group discussion will provide an opportunity for attendees to discuss their experiences, learn from one another, and brainstorm regarding challenges. Questions to be addressed include 'What contextual influences have affected your work in outcomes measurement?; What roles do government and other stakeholders play? How have you addressed competing priorities?; What has aided or impeded the development or ongoing use of your system?; How are you analyzing and presenting data?; Who has access to data?; What are you doing to promote use of the data for quality assurance purposes?; and 'What are your 'lessons learned'?'
Roundtable Rotation II: Working With Consumers of Mental Health Services in Evaluations: Thinking About the Challenges and Opportunities
Roundtable Presentation 128 to be held in Suwannee 19 on Wednesday, Nov 11, 4:30 PM to 6:00 PM
Sponsored by the Alcohol, Drug Abuse, and Mental Health TIG
Presenter(s):
Amanda Jones, University of Maryland Baltimore, amjones@psych.umaryland.edu
Jennifer Kulik, University of Maryland Baltimore, jkulik@psych.umaryland.edu
Clarissa Netter, Maryland Mental Hygiene Administration, netterc@dhmh.state.md.us
Abstract: Evaluations in a public mental health system are improved when evaluators collaborate with all of the system's stakeholders, including the consumers of the public mental health system's services. The presenters, two University of Maryland evaluators and a consumer liaison from Maryland's Mental Hygiene Administration, have learned that consumer participation in evaluations presents both challenges and opportunities. After presenters speak briefly about their experiences, roundtable participants will discuss a number of topics related to working with consumers in the context of an evaluation, including the roles consumers can take in evaluations (as evaluation partners and/or evaluation participants); the most effective techniques and methods for empowering consumers in their roles during each phase of an evaluation (from evaluation planning to results dissemination); and the contextual elements (e.g., evaluation settings and societal influences) that can affect the evaluation experience for consumers.

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