| Session Title: Leading the Horse to Water, Part II: Winning the Front-end Needs Assessment Tug-of-War in a Knowledge Management Program Initiative |
| Think Tank Session 774 to be held in CROCKETT B on Saturday, Nov 13, 10:00 AM to 10:45 AM |
| Sponsored by the Business and Industry TIG |
| Presenter(s): |
| Thomas Ward, United States Army, thomas.wardii@us.army.mil |
| Abstract: Quality evaluation of a program initiative is not only enhanced by an initial needs assessment, the needs assessment is truly fundamental for documenting program success – not to mention ensuring the program is pointed in the right direction in the first place. “Knowledge Management” suffers from being an over-used buzz word. What does the organization and its leadership really hope to accomplish? A “knowledge needs assessment” provides answers to those questions, and suggests priorities for effort. How do you convince the organization and its leadership to invest time and effort in such an assessment? This think tank begins with a narrative from the perspective of a “KM champion” (who is not a CKO) within a military educational institution, and identifies lessons learned in a “3 up / 3 down” format. The think tank will then break into small groups for participants to discuss their own experiences and share their ideas. |