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Examining Evaluators’ and Stakeholders’ Perspectives of Quality
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| Presenter(s):
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| Stanley Varnhagen, University of Alberta, stanley.varnhagen@ualberta.ca
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| Jason Daniels, University of Alberta, jason.daniels@ualberta.ca
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| Andrew Lejeune, University of Alberta, andrew.lejeune@ualberta.ca
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| Cheryl Poth, University of Alberta, cpoth@ualberta.ca
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| Abstract:
Evaluators have a responsibility to ensure the quality of the evaluation process based upon their knowledge and experiences. However, since stakeholders often have different knowledge and experiences, their judgement of the quality of the evaluation would seldom be identical to those of evaluators. This paper reports our perspectives as evaluators with regard to quality and how we have tried to maintain quality throughout the ever-changing evaluation process. Specifically, we discuss the elements of how we determine quality, the challenges we have experienced when the stakeholders’ perspectives seem to differ from our own, and the strategies we have used to bridge these divergent perspectives, while still meeting the evaluation’s goals.
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