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Session Title: Using New Technologies to Support Evaluation Quality and Organizational Learning
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Panel Session 636 to be held in TRAVIS B on Friday, Nov 12, 3:35 PM to 4:20 PM
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Sponsored by the Integrating Technology Into Evaluation
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| Chair(s): |
| Lynn McCoy, Pact Inc, lmccoy@pactworld.org
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| Discussant(s):
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| John Talieri, Pact Inc, jtalieri@pactworld.org
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| Abstract:
The use of new media including mobile phone technology, webinars, Skype and online meetings presents exciting new applications in organizational program monitoring, evaluation, and learning efforts. Creative possibilities seem almost limitless but are often bound by the realities of cost, bandwidth and technology mastery. Panelists will review a verity of technologies they use in building shared learning systems and discuss pros and cons, experiences and lessons learned in use of technology for program delivery and organizational learning (particularly in promoting evaluation quality).
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Challenges and Lessons in Conducting Quality Evaluation of the Short Message Service (SMS) Technology
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| Maeve B de Mello, Pact Inc, mmello@pactbrasil.org
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Maeve B. de Mello is a Senior Technical Advisor for Pact Inc in Brazil. Pact Brazil has established a partnership with a leading telecommunications network in Brazil (Vivo) to send educational health/ HIV and AIDs SMS messages to all male clients aged 18 or above to Pernambuco, Rio de Janeiro and Brasilia regions. The use of mobile phone messages is an exciting new field and creative possibilities seem almost limitless. However monitoring and evaluating the impact of the use of this technology presents its own unique challenges, and Ms. de Mello will present of her experiences and lessons to date on conducting quality monitoring and evaluation of the use of SMS technologies in program implementation
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Integrating Technology to Maximize Evaluation Quality and Organizational Learning
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| Mary Ngugi, Pact Inc, mngugi@pactworld.org
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Mary Ngugi is the Monitoring Evaluation and Learning Program Manager for Pact Inc in Washington DC. She has 10 years of experience in international development and a focus on the use of technology in building shared learning systems. Ms. Ngugi will present the various technologies she uses to encourage organizational learning particularly the methods utilized to improve evaluation quality, including meta-evaluation databases, establishment of an online Monitoring and Evaluation Community of Practice, use of Web-Based Learning Circles, and creation of “Webinars” to improve M&E practice. Ms Ngugi will discuss the opportunities and challenges surrounding use of technology within an organization with 2,000 staff and offices in 52 countries.
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