2011

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Session Title: Values-driven Approaches to Monitoring Outcomes and Assessing Fidelity in Programs for Children and Youth
Multipaper Session 131 to be held in Palisades on Wednesday, Nov 2, 4:30 PM to 6:00 PM
Sponsored by the Human Services Evaluation TIG
Chair(s):
Tania Rempert,  University of Illinois at Urbana-Champaign, trempert@illinois.edu
Discussant(s):
Margaret Polinsky,  Parents Anonymous Inc, ppolinsky@parentsanonymous.org
The Value of a Center of Excellence in Getting to Outcomes for Children and Youth
Presenter(s):
Evangeline Danseco, Ontario Centre of Excellence for Child and Youth Mental Health, edanseco@cheo.on.ca
Sherry McGee, Ontario Centre of Excellence for Child and Youth Mental Health, smcgee@cheo.on.ca
Abstract: What is the value of a 'center of excellence' in achieving better outcomes for children and youth? What outcomes are feasible and relevant from the perspective of internal stakeholders, external government funders, and service providers who are the primary target audience? In 2010, the Ontario Centre of Excellence for Child and Youth Mental Health obtained a new 6-year contract from the provincial government to improve the effectiveness of mental health services among children and youth through the use of evidence-informed practices. A strategic plan for 2010-2016 was developed with input from various stakeholders across Ontario. A performance measurement was also developed, reflecting various stakeholders' values and expectations for a 'center of excellence.' The framework is designed to effectively assess the results and impact of the Centre's work. This presentation will discuss the framework, proposed core outcomes and performance indicators, reflecting views from internal leadership, external stakeholders and government representatives.
Using Web-Based Systems to Monitor Service Delivery in a School-Based Aftercare Program for Youth Reintegrating Into the Home and Community School Settings Following a Stay in Out-Of-Home Care
Presenter(s):
Alexandra Trout, University of Nebraska, Lincoln, atorkelson-trout2@unl.edu
Jacqueline Huscroft D'Angelo, University of Nebraska, Lincoln, jhuscrof@yahoo.com
Abstract: Monitoring service delivery is often noted as one of the greatest challenges in evaluating human service programs (Staff & Fein, 1994). This information is important for many reasons including understanding what services are provided to and required by clients, how provider time is spent, necessary resources, caseload feasibility, and model implementation and adherence. This information also provides valuable information for supervision and is critical to understanding the relationship between client outcomes and service provision. Although observations and case-notes allow for documentation of services, these methods may also present challenges which limit their utility. This session will describe a web-based approach that we have adopted for monitoring service delivery in an academic-focused aftercare program for high-risk youth reintegrating into the home and community school settings following a stay in out-of-home care. Lessons learned during the development process as well as strengths, challenges, and ideas for further enhancement will be discussed.

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