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Evaluation of an Internal Training Program: Going Beyond Kirkpatrick: A Case Study of a Federal Training Program and What Can We Learn From It in the Evaluation of Training Programs
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| Presenter(s):
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| Anna Dor, Claremont Graduate University, annador@hotmail.com
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| Abstract:
There has been a great demand and interest in filling a gap in the field of evaluation, pertaining to evaluating training programs. This paper outlines an internal evaluation program that was implemented within a component of the Department of Homeland Security, to evaluate (internal) training delivered to the employees. The author outlines the process and presents the strengths and weaknesses of the model. The process presented goes beyond the traditionally used method of evaluating training by utilizing the Kirkpatrick model. The author argues the model presented in this case study builds evaluation capacity and organizational learning. It utilized adult learning methodologies and stakeholder engagement and empowerment. The learners are active participants in the evaluation of the training program(s) as well as the trainers and management. As a result, the training program(s) are continuously enhanced to meet the needs of the learners and the organization.
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Evaluation of Cost and Social Effects on Short-term Training Programs
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| Presenter(s):
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| Reiko Kikuta, Tokyo Institute of Technology, kikuta.r.aa@m.titech.ac.jp
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| Hiromitsu Muta, Tokyo Institute of Technology, muta@hum.titech.ac.jp
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| Abstract:
This study proposes a method for measuring the cost and social effects of short-term training programs such as the transfer of acquired knowledge and skills through a program, the application of such knowledge and skills to new development activities, and the monetary effects of a program. The data were collected from 404 participants in Asian Productivity Organization training programs through questionnaires from 22 countries. The results showed that knowledge and skills covered by a program produced an increase in the annual income of participants and other effects including social effects, such as the transfer of the knowledge and skills acquired through the program to others and their application to new development activities. The rate of return of the contribution to new development activities was higher than the rate of return of the increase in participants' annual income and that of the effects in the transfer of knowledge and skills.
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