2011

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Session Title: The Role of Government Evaluation Policies and How It Affects Quality of Services
Think Tank Session 875 to be held in Huntington B on Saturday, Nov 5, 9:50 AM to 11:20 AM
Sponsored by the Government Evaluation TIG
Presenter(s):
Stanley Capela, HeartShare Human Services, stan.capela@heartshare.org
Discussant(s):
Kristin Kaylor Richardson, Western Michigan University, kkayrich@comcast.net
Sathi Dasgupta, SONA Consulting Inc, sathi@sonaconsulting.net
Gabriel M Della-Piana, Independent Consultant, dellapiana@aol.com
Connie Kubo Della-Piana, National Science Foundation, cdellapi@nsf.gov
Abstract: The purpose of this think tank is to raise several questions. We would begin by asking whether or not government policy at the federal, state or local level affects the quality of government-sponsored services and service delivery systems or programs? If we agree, the group would then explore several other questions. First, what is the role of government evaluation policies in affecting quality of services? Second, are there concrete examples where government policy on evaluation had a positive effect on ensuring quality of services? Third, can one conclude that one way government policy can ensure quality of services is to require programs to seek out accreditation as a way to evaluate its' services?

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