2011

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Session Title: Lessons Learned From Creating Successful Systems Designed to Promote Evaluation Use in non-profit Organizations
Panel Session 418 to be held in Balboa C on Thursday, Nov 3, 2:50 PM to 4:20 PM
Sponsored by the Non-profit and Foundations Evaluation TIG and the Internal Evaluation TIG
Chair(s):
Pranav Kothari, Mission Measurement, pranav@missionmeasurement.com
Discussant(s):
Pranav Kothari, Mission Measurement, pranav@missionmeasurement.com
Abstract: Nonprofit organizations have become more sophisticated in evaluating and reporting on their effectiveness and impact. However, internal systems often need to be built and maintained to ensure that evaluation information is used to address stakeholder reporting needs and to promote organizational learning. The panelists are each responsible for implementing such systems. The panelists will present the lessons they have learned from engaging in this work. The goal of the panel is to provide a range of strategies, tools, processes and political savvy that evaluators can use to build and maintain systems designed to promote internal and external evaluation use.
Lessons Learned From Creating a Performance Culture in a School-Reform Non-profit
Eric Barela, Partners in School Innovation, ebarela@partnersinschools.org
Eric Barela is the Chief Organizational Performance Officer for Partners in School Innovation, a school-reform nonprofit working with high-poverty, high-minority schools in the San Francisco Bay Area. Dr. Barela is responsible for maintaining the organization's performance management system and for coordinating internal evaluation efforts. His presentation will concentrate on his efforts to marry performance management and internal evaluation to generate useful data on both programmatic and organizational effectiveness. This has resulted in a shift of organizational culture with respect to accountability and data use. He will share successful, and not-so-successful, strategies and the political acumen needed to incorporate an internal system into the fabric of a nonprofit.
Knowledge Management Systems That Promote Organizational Learning: Lessons From New Leaders for New Schools
Gina Ikemoto, New Leaders for New Schools, gikemoto@nlns.org
Gina Ikemoto is the Executive Director of Research and Policy Development for New Leaders for New Schools, an organization that works with urban school districts to improve school leadership. New Leaders also serves as an action tank that builds knowledge through an iterative process of implementing, testing, collecting feedback and refining. Dr. Ikemoto oversees a team and range of projects, including organizational impact studies, program implementation studies, and other leadership research studies. Her team is responsible for synthesizing findings from organizational learning and external research to inform programmatic decisions and the broader field. She will focus her presentation on the knowledge management and knowledge sharing systems that New Leaders has developed to facilitate the integration and use of various knowledge sources. She will share lessons learned about factors that have enabled and hindered these efforts.
Successes and Challenges in Creating a New Impact Initiative at a National Non-profit
Srik Gopalakrishnan, New Teacher Center, srik@newteachercenter.org
Srik Gopalakrishnan is the Senior Director of Impact at the New Teacher Center, a national nonprofit that works to accelerate the effectiveness of new teachers and school leaders in order to improve student learning. He leads the organization's efforts to define and measure impact, as well as set up systems and processes to promote organizational learning and improvement based on evidence. Successful strategies used thus far have been the creation of an "impact spectrum", use of a cross-functional impact team, and implementation of an annual impact summit. His presentation will focus on the successes and challenges in setting up a new organizational initiative around impact. The lessons learned touch on critical attributes that someone in this role needs to have, such as creative problem solving, thoughtful systems building and savvy change management skills.
Real Time Results for Real Time Impact in Turnaround Schools
Christina Krasov, Academy for Urban School Leadership, ckrasov@cps.k12.il.us
Melissa Peskin, University of Texas, Houston, melissa.f.peskin@uth.tmc.edu
Christina Krasov is the Director of Performance Management at the Academy for Urban School Leadership, a nonprofit organization that turns around Chicago's most in-need schools. Dr. Krasov jointly oversees the Performance Management and IT teams who have built the organization's first data warehouse and real-time reporting systems to help drive AUSL's bottom line-student impact. Her presentation will discuss the design and implementation of three tools that measure success for 19 schools in various stages of turnaround: a school operational excellence rubric, data-driven instruction instruments, and an ongoing research and development engine. She will share her insights into the harmony of numbers, tools and conversations necessary to make a real difference in education.

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