| Session Title: Pitfalls in Reporting Services and Coverage to a Donor Community Hungry for Positive Results |
| Think Tank Session 912 to be held in Balboa C on Saturday, Nov 5, 12:35 PM to 2:05 PM |
| Sponsored by the Non-profit and Foundations Evaluation TIG |
| Presenter(s): |
| Dale Hill, American Red Cross, hilldal@usa.redcross.org |
| Discussant(s): |
| Dale Hill, American Red Cross, hilldal@usa.redcross.org |
| Scott Chaplowe, International Federation of Red Cross and Red Crescent Societies, scott.chaplowe@ifrc.org |
| Gregg Friedman, American Red Cross, friedmang@usa.redcross.org |
| Abstract: Over the last decade, the international humanitarian and development community has given increasing attention to accountability. Program managers have called on analysts to focus on design and measurement of impact indicators and higher level outcomes --while assuming data collection on "lower-level indicators" for outputs and coverage is more straightforward. However, large umbrella organizations face special challenges in guiding both data collection and reporting for key outputs, such as counting those reached. Issues such as double counting, and distinguishing between direct and indirect recipients of services arise, particularly when organizations or branches operate in multiple sectors over different time periods in overlapping locations. This think tank will present the challenges experienced by the Red Cross Movement in reporting on programming in complex emergency settings (i.e. Tsunami and Haiti response), as well as longer term recovery and development interventions, inviting participants to share their own lessons learned with reporting and aggregation. |