Strategies to Attain High-Quality Data in Performance Management Software Nonprofit Settings

Session Number: 1058
Track: Nonprofit and Foundations
Session Type: Demonstration
Presenter 1: Noah Schectman [Jewish Family & Children's Service Boston]
Presenter 2: Laura Beals [Jewish Family & Children's Service]
Time: Oct 16, 2014 (02:00 PM - 02:45 PM)
Room: 102

Level: None

Session Abstract: 

Do you do evaluation work in a nonprofit setting using performance management software or a database system? Have you tried to complete a data analysis only to find that a significant portion of the data is missing? Or that staff had different ideas about what the data fields mean? There are many frameworks that can be applied to evaluation work at nonprofit agencies, but underlying them all is a fundamental need for high-quality data. Many nonprofits struggle with collecting uniform, complete, and accurate data, which makes even basic program monitoring difficult. Based on their experience using the Social Solutions' performance management software Efforts to Outcomes (ETO), the presenters will provide concrete steps that evaluators can take to increase data quality, focusing on practical tips--applicable across many performance management platforms---to simplify data entry, increase staff buy-in, and facilitate monitoring.