Quality Assurance in Evaluation: Systems, Standards, and Strategies

Session Number: 1388
Track: Leadership and Organizational Performance
Session Type: Birds of a Feather Gathering
Tags: Quality Assurance
Session Facilitator: Ranjani Krishnan Paradise [Research and Evaluation Scientist - Institute for Community Health]
First Author or Discussion Group Leader: Ranjani Krishnan Paradise [Research and Evaluation Scientist - Institute for Community Health]
Second Author or Discussion Group Leader: Carolyn F Fisher [Research and Evaluation Project Manager - Institute for Community Health]
Time: Nov 14, 2019 (12:30 PM - 01:30 PM)
Room: Hilton Minneapolis Ballroom ABC - Table 24

Audience Level: All Audiences

Session Abstract (150 words): 

For evaluation data to be impactful and credible, evaluators must ensure that the methodologies used and the products produced are consistently of high quality. However, this is often easier said than done, especially when resources are limited and deadlines are tight.

In this Birds of a Feather gathering, we invite you to discuss strategies and approaches for Quality Assurance (QA) in evaluation. What systems do you use for reviewing and quality checking products in your practice? In what areas are written standards most useful? How can small and mid-size organizations set up QA systems that do not overburden staff? To what extent should staff time for QA be billed to a client vs. paid for internally?

The facilitators come from the Institute for Community Health, a nonprofit consulting organization. We welcome participation from all types of evaluators, including consultants, internal evaluators, and university-based evaluators.