Evaluation Contribution

Designing and managing successful public programs is no easy task, with many people and organizations involved. Professional evaluators contribute to this important enterprise in a variety of ways.

Evaluator Contributions

  • Clarifying assumptions and expectations when programs are being designed
  • Monitoring and providing feedback to managers on processes, progress and problems experienced in early start-up stages
  • Answering questions that unfold during program implementation about the validity of the program design, challenges to implementation, success or failure to achieve intended outputs and short, medium, and long-term outcomes, whether the program is avoiding negative side effects, and how it addresses concerns of program advocates and critics
  • Identifying appropriate observational approaches and performance measures
  • Producing periodic studies to provide ongoing feedback on the quality and efficiency of programs
  • Building practical accountability mechanisms into the ongoing management of programs
  • Assessing program success in terms of processes, outputs and outcomes
  • Determining the transferability of successful programs to other locations, organizations, and service environments
  • Providing lessons for improving the design and execution of the next generation of programs
  • Identifying areas for cost savings and providing guidance on costs in relation to benefits
  • Assessing whether a mature program remains relevant and effective after significant demographic, cultural, or technological changes