Date: Monday, July 27, 2026
I’m Christopher Hall, an Assistant Professor of Human Services Delivery & Administration at the University of North Georgia. I am proud to guide students to learn foundational applications of evaluation within human services settings.
There’s a moment in learning about evaluation where students begin to understand that all human beings evaluate things constantly, and then recognize how complicated it can be to get professional, mindfully-designed evaluations.
The various career pathways in human services are vast, but the need to continually use evaluation for growth, learning, and improvement are critical for quality improvement.
While my professional training in evaluation was through the lens of educational research methodologies, I have heavily leaned on a method of training used for physicians in medical residency programs learned from my emergency medicine physician partner. The premise is that to become an expert, you need to:
In evaluation, ungrading strategies in teaching, where the purpose is not to find fault but rather to offer guidance and support toward greater achievement of quality in use of a skill is more effective in students gaining competency. This tends to lead to a process of “grading” that is more akin to a work-based practice. When students practice a skill, they are given a percentage score that rates the completion of the task, not a judgment on an A-F scale. This means that I offer feedback to improve work, add specificity and detail, improve mistakes, add clarity, and generally learn how to elevate quality.
Being a new evaluator is challenging, as evaluation can be a seemingly infinite array of methods, skills, organizational strategies, approaches, and theories. If experienced evaluators work to train newcomers with care, guidance, and support, the future of evaluation has the opportunity to improve in quality and mindful care.
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